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Managing the Non Profit Organization Practices

Peter Drucker argues that non-profit institutions—America's human-change agents—require rigorous, purpose-built management focused on mission, performance, people, and self-development rather than on the profit-driven tools borrowed from business.

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What it’s about

Managing the Non-Profit Organization is Peter Drucker's foundational treatment of how mission-driven institutions—hospitals, churches, schools, charities, and service groups—must be led and managed to fulfill their unique purpose: changing human beings and society. Drawing on forty years of consulting experience and enriched by interviews with distinguished non-profit leaders, Drucker shows that because these organizations lack a financial 'bottom line,' they need management even more than businesses do—to stay concentrated on mission, to convert good intentions into results, to build donor and volunteer constituencies through marketing and fund development, to define and measure performance, to manage complex constituencies and boards, and to develop both their people and themselves. Practical, example-rich, and morally serious, the book equips leaders to make hard choices, set high standards, innovate systematically, and hold themselves accountable for the human competence and vision their institutions create.

The through-line

Who it’s for
A non-profit executive, board member, staff professional, or volunteer who wants to make a real difference by leading a mission-driven institution effectively.
The problem
Managing an organization that has no financial bottom line, multiple demanding constituencies, and scarce resources of people, money, and time. Feeling overwhelmed, burned out, or uncertain whether their well-intentioned work is actually producing results and honoring the cause.
The plan
  1. Define the mission operationally and put it first, refining it through review and abandonment.
  2. Convert mission into performance through marketing, innovation, and fund-development strategies rooted in market research.
  3. Define and measure results, make effective decisions using dissent, and hold the organization accountable.
  4. Make sound people decisions—place strengths, build teams, develop staff and volunteers, and cultivate a strong board.
  5. Develop yourself continuously by focusing on strengths, holding yourself accountable, and practicing self-renewal.
The payoff
An institution concentrated on a clear mission that produces measurable human-change results. · Committed, growing people and a broad constituency of contributors and volunteers who take ownership. · A strong, effective board and a leader who sets high standards and builds for tomorrow.

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